Study and billing terms
Effective October 31, 2026. This independent service is operated by Matthew Castle. Contact truth@resonancemodel.com about an account, charge, or access problem.
The purpose and authority of this service
The Resonance Model is a lens for exploring Truth within the gospel of Jesus Christ. It seeks alignment with Latter-day Saint theology, but neither the model nor this service is an official representative, publication, or doctrine of The Church of Jesus Christ of Latter-day Saints. The gospel governs the theological frame; the model remains an interpretation open to comparison and correction. Read official teachings at ChurchofJesusChrist.org.
AI explanations and your projects are study aids. They are not revelation, professional advice, determinations of eternal destiny, or additions to scripture. Sources and an automated review reduce mistakes but cannot guarantee perfect doctrinal accuracy. Check the cited passages.
Your free account and your work
Accounts are for people aged 13 or older. A parent may use the child-friendly explanation style with a younger child. Keep your sign-in secure and do not share or sell access. You retain your rights in your own writing. Saving it grants only the permission necessary to store, display, export, and process it for the features you choose. Your private notes do not become the published model or training material for this website’s source corpus.
Membership expiration, cancellation, or payment failure changes your paid AI allowance only. You can still sign in, read, edit, create within the free plan’s limits, and download your existing work. We do not automatically delete work because a membership expires. Service outages may temporarily affect access. All accounts share the storage limits stated on the packages page. Contact the operator if you need an account or data removed.
Packages and renewals
Prices are in US dollars. The checkout screen shows the total before you pay. One-time question packs and study-day passes do not renew. Monthly memberships renew monthly, and annual memberships renew annually, until you cancel renewal through Manage billing. Annual membership is paid upfront; question allowances replenish monthly rather than becoming available for the full year at once. Cancel before the next renewal to prevent the next charge. Canceling renewal preserves the remainder of the paid period and all free account functions afterward.
Question packs and unused study days are valid for one year from purchase. An activated day lasts 24 hours and includes 60 questions. Unused membership questions do not roll over. Account, package, request-rate, and shared service limits apply. There are no automatic overage charges. Failed signed-in AI requests restore the consumed question allowance; anonymous requests may count toward connection limits.
Billing problems and refunds
For duplicate charges, failed delivery, or a billing mistake, contact the operator with the purchase date and receipt reference; do not email card details. Refund requests are reviewed individually, subject to applicable consumer rights. A refunded or disputed purchase may have its remaining paid allowance suspended. Your saved work and free account functions remain accessible. Stripe handles payment information; this website does not receive your full card number.
Responsible use
Use the workspace for lawful personal study. Do not automate bulk requests, evade usage limits, impersonate others, upload private information without permission, or attempt to alter the guide’s governing sources. Requests to change the service’s theological foundation will be redirected with an explanation. Questions and respectful examination are welcome.